
2-Series Card Cage System Crestron RACK2
Error Message Types
TYPE DEFINITION
Notice!
An event has occurred that is noteworthy, but may not affect
program operation.
Warning
An event has occurred that could affect program operation, but the
program can still run normally.
Error
An event has occurred that indicates that the program is not
operating as expected.
Fatal An event has occurred that will prevent the program from running.
The top line of the LCD screen provides a single error message from the error log. In
the sample shown below, the message indicates that the system expects a card to be
inserted into slot 1. The bottom line of the LCD screen provides commands. The user
can use NEXT or PREV to scroll through the entire error log. Some messages may
be too long to be displayed across the top line of the LCD screen; use << and >> to
scroll left and right, respectively, or examine them through Viewport (refer to the
following note for a definition of Viewport). Users may wish to periodically save the
error log to a file. This can be an invaluable aid in troubleshooting problems with the
control system. In Viewport, select Function | 2-Series | Error Log | Save Error
Log to File and follow the prompts.
The CLEAR button can to used to empty the error log and extinguish the ERR front
panel LED. A security message prompts the user to confirm the command.
NOTE: The up and down menu selection buttons to the right of the LCD screen
may be used in lieu of the NEXT and PREV menu function buttons.
NOTE: Currently, the Crestron Viewport is available as a pull-down command from
SIMPL Windows and Crestron VisionTools
®
Pro-e (Tools | Viewport) and as a
standalone application. The Viewport utility performs multiple system tasks,
primarily via an RS-232 or TCP/IP connection between the control system and a PC.
It is used to observe system processes, upload new operating systems and firmware,
change system and network parameters, and communicate with network device
consoles and touchpanels, among many other tasks. Viewport can also function as a
terminal emulator for generic file transfer. All of these functions are accessed
through the commands and options in the Viewport menus.
MSG Submenu with Sample Message
TIME
This menu can only be obtained by entering the correct access code. The default
access code is 1234. Use the Viewport (Functions | Set Front Panel Password) to
assign a unique access code.
14 • 2-Series Card Cage System: RACK2 Operations Guide – DOC. 5958
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