Crestron C2N-FTB Guia de Instalação descarregar pdf (Página 26)

FlipTop Control Center, Dual AC Outlets Crestron C2N-FTB-D

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

C2N-FTB-D Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Net ID is incorrect. Verify the Net ID in Toolbox.

Net ID is not set to

match the Net ID

specified in SIMPL

Windows.

Verify SIMPL Windows

program setting for Net ID.

C2N-FTB-D is not

functioning.

Net ID is the same as

another device’s Net ID.

Assign a different Net ID.

PWR LED does

not illuminate.

Device is not receiving

power.

Verify that Cresnet is properly

attached.

Buttons do not

function when

pressed.

Net ID incorrect or does

not match SIMPL

Windows program.

In Toolbox, check Functions

| CresnetID

to verify Net ID.

Verify SIMPL Windows

program ID.

Button press

yields incorrect

result.

Incorrect programming.

Verify SIMPL Windows

program.

Button LED does

not illuminate.

Feedback signal names

incorrect in SIMPL

Windows.

Verify SIMPL Windows

feedback signal names.

Loss of

functionality due

to electrostatic

discharge.

Improper grounding.

Check that all ground

connections have been made

properly.

Check Network Wiring

Use the Right Wire

In order to ensure optimum performance over the full range of your installation

topology, Crestron Certified Wire and only Crestron Certified Wire may be used.

Failure to do so may incur additional charges if support is required to identify

performance deficiencies because of using improper wire.

Calculate Power

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to

do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to

unpredictable results or damage to the equipment. Please use the Crestron Power

Calculator to help calculate how much power is needed for the system

(www.crestron.com/calculators

22 • FlipTop Control Center, Dual AC Outlets: C2N-FTB-D Operations & Installation Guide – DOC. 6639B

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