
Crestron TPS-MEM64MB & TPS-MEM128MB Flash Memory
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
TPS-MEM64MB & TPS-128MB Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Improper
connection;
module
improperly
installed.
Follow installation procedures
in this guide.
Module installed
with reverse
polarity.
Remove the device cover and
inspect module. Reverse
polarity if necessary.
Touchpanel
does not
operate after
replacement.
Damaged
memory module.
Inspect module. If damaged,
contact Crestron customer
service.
Device
configuration
information
does not show
updated
memory
value.
Voltage jumper in
incorrect position.
Move jumper to 3.3V position.
Installation Guide - DOC. 6261 Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB • 17
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